New models in a showroom bring a lot of excitement and anticipation for dealers and customers, and with an all-new model, this is especially true. The Ram ProMaster gave Chrysler's bespoke truck and commercial brand a long-awaited replacement to the Dodge Sprinter. Although based on the well-proven Fiat Ducato that has been a commercial staple for decades in Europe, the North American-spec ProMaster is coming out of Chrysler's Saltillo, Mexico, plant, where it's a new addition to a factory that has primarily produced Ram HD models. Last month, a design issue with the gas pedal stop came to light prompting a recall. This time, it's a tool used in the production process that could have damaged a brake system hydraulic line hose.
The damaged hose could cause a brake fluid leak, which could increase stopping distances and increase the likelihood of an accident. A total of 5664 vans potentially could be affected, although a much smaller number are believed to actually have a damaged hose. Those units that do have a damaged hose will have it replaced free of charge at a Chrysler dealer. Chrysler is notifying affected owners by mail, and the recall campaign is scheduled to start immediately. If you own a ProMaster, you can call Chrysler at 800-853-1403, or call NHTSA's Vehicle Safety Hotline at 888-327-4236.