Volkswagen Offers TDI Customers “Goodwill” Package
Package Includes $500 Gift Card, $500 Dealer Credit, Roadside Service
In hopes of salvaging some semblance of credibility with its diesel customers, Volkswagen is offering a “goodwill package” to TDI owners affected by the emissions cheating scandal. VW is under no illusions this will magically sweep all of its troubles under the rug, as a full-fledged recall on 482,000 vehicles in the U.S. and more than 8 million vehicles globally mean a long road ahead for Europe’s largest automaker. The program does require some action by the owner. The first step is registering on VW’s program information page at vwdieselinfo.com and entering the vehicle’s VIN number. If your vehicle qualifies for the program, a goodwill kit will be mailed within four weeks. However, activation of the $500 debit card and $500 dealer credit requires a visit to a VW dealership for activation.
The full extent of the recall is unknown at this point and will vary according to model, with some requiring a simple software reflash, while others will likely need some extensive hardware changes. A mandated buy-back is unlikely but not totally off-the-table. The last time the Volkswagen Group faced a scandal of this magnitude in the U.S. was with the Audi “unintended acceleration” incident in the late 1980s. There were 700 reported incidents and six deaths associated with that issue.