Ford Issues Door Latch Recall on Six Models
Escape, Transit Connect, C-Max Affected
Ford Motor Company has issued a recall affecting 828,053 vehicles globally and 766,682 vehicles in the United States. The recall covers vehicles from model years 2012-2016, including the 2013-2015 Escape, 2014-2016 Transit Connect, and 2013-2015 C-Max hybrid crossover. Other models affected include the Focus, Lincoln MKC, and Mustang. At issue is the pawl spring tab in the side door latch. The spring tab could break, preventing the door from properly latching and possibly allowing the door to unlatch while driving. One accident and one injury have been reported in conjunction with this issue.
Ford says the failure rate is higher on vehicles with higher average ambient temperatures and “solar loading.” The recall is focused primarily on vehicles sold or owned in Alabama, Arkansas, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Texas, Utah, Oregon, and Washington.
Dealers will replace side door latches at no charge to the customer. The company is also launching a customer satisfaction program for vehicles outside the scope of the recall and will provide a one-time replacement pawl spring tab on other vehicles exhibiting the issue. To check and see if your vehicle is affected, visit owner.ford.com, scroll to the bottom of the page, click on “Safety Recalls,” and enter your vehicle’s 17-digit VIN number.