Amazon Key In-Car: Package Delivery Straight to Your Truck
Transportation and Commerce Collide for Remarkable Innovation
We can probably all confess to being avid Amazon customers, whipping up orders from our phones more often than we’d like to admit. Birthday party supplies, truck parts, household items, gifts—if you need it, Amazon seems to have it and can put it in your hands in a matter of hours. From the comfort of your home, you can be a profoundly thoughtful shopper and excellent spouse, without the inconvenience of interacting with society.
The only downside seems to be the stress of potential package theft. It’s a real problem, even for safe neighborhoods or homes with doorstep cameras. Shady characters are drawn to unmanned packages like toddlers are enticed by ice cream with sprinkles. They just can’t keep their grubby hands away. There’s always that tense moment when returning home and knowing a package should be waiting on the doorstep. Sometimes the deliveryman throws a curveball by hiding it in a planter or putting it over a fence. Other times, you are not so lucky, and the package is gone.
Here’s how it works. Amazon Prime members can download the Amazon Key App at no charge. After linking to their connected vehicle’s service account with their Amazon account, ordering can commence and in-car deliveries can begin. It’s pretty simple, but of course, there are some commonsense caveats. First, applicable vehicles include 2015-and-newer Chevrolets, Buicks, GMCs, Cadillacs, and Volvos that have connected OnStar or Volvo On Call service plans. Support for more vehicles will be added over time. Second, vehicles have to be stationary and parked in publicly accessible areas that are within two blocks of the delivery address. Third, Amazon won’t find your truck anywhere on the planet, yet—it’s available in 37 cities and surrounding areas across the United States, with more locations coming.
Worried about the security of the process in general? There’s probably no need to be; the whole delivery process is tracked and includes real-time notifications. The delivery guy or gal never has a special code or key to your vehicle, as the unlocking and locking is all handled through an encrypted authentication process that verifies that the right driver is at the right vehicle with the right package. (You aren’t responsible for unlocking when the package arrives or locking after the delivery.) Plus, he’s more trustworthy than the doorstep package thief, and it’s doubtful he wants your empty coffee cups or half-eaten bags of Cheetos. And he probably values his job more than anything in your truck.