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2013 Chrysler 300S Long-Term Update 4

Seat Heater Troubles

Kirill Ougarov
Feb 7, 2014
Photographers: Motor Trend Staff
With Big White's year in the MT garage drawing to a close, my faithful 2013 Chrysler 300 needed to visit the Chrysler dealer for a second oil change, as its odometer was pushing 20,000 miles and a trip to Arizona was coming up. A couple of days before I took the 300 in, I noticed that the driver's side heated seat wasn't staying on, so I had the technician take a look at that, too.
What should have been a simple oil change turned into a multi-day affair because the heated seat problem proved tough to diagnose. The cause turned out to be wiring damage on the heating pad, requiring the replacement of both. As was the case with the earlier headlight issue, all of the work was covered under warranty -- I just had to pay $42.38 for the oil change.
Photo 2/12   |   2013 Chrysler 300S Seat
Distracted by the heated seat issue, I forgot to bring up the ongoing rattle in the dashboard, so that continues to be a nuisance. But unless a serious issue crops up, another dealer visit isn't in the cards before the 300 departs.
While both the seat heater issue and the headlight problem were fixed under warranty, it is somewhat disconcerting that this car has two in its first year. However, given the lack of recalls or widespread reports of similar failures, I'm inclined to give Chrysler the benefit of the doubt and chalk these up as unfortunate isolated problems. After all, stuff happens.
Photo 3/12   |   2013 Chrysler 300S Grille View 1

Our Car
Service life 9 mo/17,664 mi
Average fuel economy 21.1 mpg
CO2 emissions 0.92 lb/mi
Energy consumption 160 kW-hr/100mi
Unresolved problems None
Maintenance cost $93.22 (oil change, rotate tires, inspection)
Normal-wear cost $0

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